Bed was comfortable. Mirror had handprints. Bathroom door dirty. Chair in room should be on way to goodwill or trash..frayed and not clean. .1 elevator not working. Scraps of hand written paper noting things like breakfast or don't hold elevator. Breakfast room was freezing. We had to wear coats. Typical very minimal hotel breakfast.

Do yourself a favor: Pay the extra couple bucks for another hotel. This place was awful. As soon as you walk in the front door you see how outdated and decrepit this place is. The stench of stale air and 30 year old cigarette smoke hits you in the face. Peeling paint, maintenance issues, EVERYTHING is extremely outdated. Floor in the room was filthy - keep your shoes on. Bed spread had stains on it. Towels had stains on them. Shower curtain was moldy. Carpet in the hallways stained and filthy This hotel was built in 1972, and it appears the owners have done very little to keep up with the times, technology, and cleanliness. I can’t confirm this, but I swear there was a mouse or some other animal scavenging around the room in the middle of the night. It sounded like it. Sheets and pillow cases gave me a rash. Awful experience. So gross.

Hotel is a nice place, needs some updates in rooms . Hallways have wall paper coming off plus there is holes. Front desk person name jimmy is very good with what he does. I have never tried breakfast cause I think I would be charged. The price for a room is a little high for what you get and I've been staying there several nights throughout a week and everything I would like to get it a deal if I could. Overall not a bad place

The Ramada in Downtown Cumberland has a super-convenient location and ample parking. My partner and I really appreciated how clean the room was, and the comfortable mattress. We also appreciated the fact that a modest breakfast was available, though it could have used some eggs and protein that we have had at other Ramadas at which we have stayed. I will say it was pretty disappointing that the check-in process was done at a kiosk with a remote attendant. No disrespect to Avi, he did a great job and was professional and polite, but it would have been such a better experience to be welcomed to Cumberland by a local resident, the impersonal kiosk definitely took away from the experience of visiting a small city in the mountains.

Fantastic 4 day stay! Stayed in the king suite with livingroom, dining room, 2 bathrooms, and comfortable king bed! Everyone was very friendly at the kiosk check in/out, front desk, and management! Tons of sites to see, a wide variety of places to eat, quick access to shopping from boutiques to groceries, and all within walking distance of a few minutes. Water pressure and temp was always consistent and good. This hotel is in a great location and has a fantastic crew.