I was fixing up my wife's bike about a month ago and needed parts. I called the store because the website showed the parts were in stock, a nice employee told me they were indeed in stock and to come on by. I get there and talk to someone, explain/show them what I need and how I called to confirm it's in stock and that I'd like to buy the parts. Suddenly, I'm being interrogated about what kind of bike it is and how many gears it has like I'm some clueless infant. I was literally denied the parts I needed and instead advised to bring the bike in for them to assess. We ended up ordering the parts from Amazon, which I hate doing, but I installed the parts and she rode it a few miles without incident just today. So, because of my experience with this condescending gatekeeper, who I'm fairly certain is the owner, I'm really reluctant to go back there for anything. It's very disappointing because it's a cool store, the apparel and bikes are sick and there's a sweet dog who greets you and everything. Super lame.

Two days into a 21-day tour, I had a major blowout on the rear tubeless tire. Hub was too tight to remove, valve stem got bent, and sealant just poured out of the crack. My ride was over. Walked five miles, finally got a ride, rented a truck, and called ahead to find Ray at the end of the rainbow. He waited for me to drive 80 miles, put in new tires and old-school tubes (no more tubeless for me!), adjusted gears fouled by C&O, and got me on my way on an hour. I've ridden all over the US, Canada, and New Zealand, and I've never found such expert service. Even if you don't need repairs, drop in and buy supplies or merch. Keep this shop going. Thanks, Ray.

Great shop on the C&O Canal trail in Cumberland, MD. They had everything my group was looking for and more. So if you are floating by and need something for your bike stop in. The staff was great and helped out with all of our needs.

Rafe and Nate were stone cold pros when it came to getting my bike serviced and ready to go back on the GAP! The prices were fair and the store itself has everything a biker could need! Could not recommend this spot more for both Cumberland locals and C&O/GAP bikers!

We stopped in from the GAP trail. These guys were so helpful! It's worth stopping in just to see the guys even if you're only passing by in the trail. Great bike shop!