David and Kenyon at the front desk were super. They had plenty of resources at the ready to help me figure out dinner when restaurants were closing. The breakfast duty woman was helpful and friendly, breakfast was good. The room was clean, the hotel was clean and quiet. They had a nice coffee/tea/water service in the lobby. The pool and hot tub were what I needed after a long drive - and I appreciate that they were open until 11pm. The location - right on the towpath, right next to the big field where the town holds concerts, etc., and a 10-minute walk to downtown - is perfect. I would definitely stay here again!

None of the following things impacted my stay, but to note: the beds were wierdly low for a hotel and the mattress felt squishy, though I slept well on it. The guys told me that this hotel has been renovated, and that all the mattresses are new and all the same. The room fridge door seems to be misaligned on the hinge because I really had to push it past the contact point or it wouldn't close. Also, attention to cleaning spills (as in the elevator) could be taken up a notch.

Very convenient place to stay if you are riding the Great Allegheny Passage/ B&O bike trail. It has an ndoor pool and sauna. The sauna was great after a long ride The included breakfast is very good also. Walking to downtown is easy and there are several restaurants and a brewery within a few blocks. The staff was helpful as well

Stayed with a friend here and had an amazing experience, check-in was super easy, the rooms felt luxurious for the price we paid over July 4th weekend and the location is awesome if you're doing activities in the Cumberland area. Breakfast had plenty of options, the pool while not super big was well taken care of and had a whirlpool attached as well. Back entrances lead to the Potomac River where theres many biking trails/recreational activities.

Please be aware....
I've stayed here for almost a week. I woke up this morning to someone staring at me in the middle of the night....
This strange man just stares somehow I wake up at 0250am turns around and walks out. No idea how long this man was here for.
I immediately run to the door and lock it. **I had fallen asleep with the intention to make it back to my truck and grab some stuff which is why the hook was not on the door** I start calling the front desk because im scared to come out of the room. My anxiety starts to kick in. The phone is ringing my heart is beating 1000x faster. No answer. I hang up... call again... they answered with a please hold. Have me on hold for a long time. I went thru 1000 emotions in that very second. Hang up. Call again... Hold. FINALLY SHE GETS TO ME..... I asked if by any chance she had been upthere or housekeeping or someone from management... all I got was "Yeah the man is no longer in there.... I gave him the wrong key" no apology. No im sorry are you okay. After hearing my voice of concern and scared. Nothing. It is now 4am. Im scared to go back to sleep. Anxiety is to the top and to her its like well HES NO LONGER THERE.... what if this man would have done something to me.... 😭.... Definitely a horrible experience.

The woman working the counter was awesome. Friendly, efficient, business professional. Nice place, breakfast was nice. My only gripes were the pool area needs fixed up and cleaned. Vents are filled up with dirt/dust. Rust from moisture of the room. Timer in hot tub was broke.
My room was good. My concern was a dry, used wash cloth was hanging on the shower curtain rod. It’s a mistake but still off putting. One mistake wouldn’t ruin it for me to stay if in town again.